The Power to Know You’re Making a Difference: Embracing Insight Initiatives

Services like Amazon.com, TiVo, and online banking have driven the expectation that technology will be thoughtfully used to better inform and enable teaching and learning, student services, and institutional management. Moreover, they have driven the expectation that institutions will leverage “insight”–enterprise intelligence systems, data mining, and predictive analytics–to make a difference in how they teach and reach students, better customize services, and drive strategic planning, institutional effectiveness, and accountability efforts. During this presentation, we’ll track similar movements in the commercial, government, and healthcare industries, and look at the implications and issues surrounding the search for insight in the world of education.